سياسة خاصة

SECTION 1 - INTRODUCTION

Good Brands FZ-LLC, (referred to herein as “GB”, “we”, “our”, or “us”), as operator of the website www.shamaa.co respects your right to privacy. This Privacy Policy explains who we are, how we collect, share and use personal information about you, and how you can exercise your privacy rights.

If you have any questions or concerns about our use of your personal information, then please contact us using the contact details provided at the bottom of this Privacy Policy.

SECTION 2 - WHAT PERSONAL INFORMATION DOES GB COLLECT AND WHY?

2.1. Information that you provide voluntarily.

2.1.1.     Certain parts of Good Brands FZ-LLC Website may ask you to provide personal information voluntarily: for example, we may ask you to provide your contact details (detailed under sub-section 2.1.2 below) to register you with us, to be able to deliver your purchased products, or to subscribe to marketing communications from us, and/or to send you offers or news updates from us.

2.1.2.     The types of personal information collected may include but are not limited to your full name, email address, date of birth, telephone number, home or office address, sex, photographic identification of yourself, bank card details.

2.1.3.     The information you provide us is used for such purposes as:

2.1.3.1. Processing the delivery of the purchased products and answer your requests;

2.1.3.2. Managing your account for returns, exchanges and cancellations;

2.1.3.3. Managing your account for products you might be interested in;

2.1.3.4. Fraud prevention;

2.1.3.5. Credit checks; and/or

2.1.3.6. Communicating with you about news and other information in accordance with your communication preferences and to respond to any correspondence you send us.

2.2. Information that we collect automatically.

2.2.1.     When you visit our Website, we may collect certain information automatically from your device. In some countries, this information may be considered personal information under applicable data protection laws.

2.2.2.     Specifically, the information we collect automatically may include information like your IP address, device type, unique device identification numbers, browser-type, broad geographic location (such as city-level location) and other technical information.

2.2.3.     Collecting this information enables us to better understand the visitors who are interested in our products, where they come from, and what products of ours are of interest to them. We use this information for our internal analytics purposes, to improve the quality and relevance of our Website and the advertising campaigns therein to the visitors, and to improve the quality and efficiency of our services.

SECTION 3 - WHAT DOES GB SHARE YOUR PERSONAL INFORMATION WITH?

Good Brands FZ-LLC may disclose your personal information to the following categories of recipients:

3.1. To our affiliates to carry out the relevant campaign to the fullest extent, to register you on their mailing list and newsletters and for marketing purposes.

3.2. To our affiliates, third party service providers, sub-contractors to provide data processing services to us, to support the delivery of the products, to provide functionality on and help enhance the security of our Website, to process personal information for purposes that are described in this policy or notified to you from time to time when we collect your personal information.

3.3. To any competent law enforcement body, governmental agency, or court of law where we believe disclosure is necessary as a matter of law or to exercise, establish or defend our legal rights or to protect vital interests or those of any other person.

3.4. To any other person with your consent to the disclosure.

SECTION 4 - LEGAL BASIS FOR PROCESSING PERSONAL INFORMATION

4.1. Good Brands FZ-LLC legal basis for collecting and using the personal information described above will depend on the personal information concerned and the specific context in which we collect it. However, we will normally collect personal information from you only where we have your consent to do so, where we need the personal information to contact you, or where the processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms.

4.2. In some cases, we may also have a legal obligation to collect personal information from you or may otherwise need the personal information to protect your vital interests or those of another person.

4.3. If we ask you to provide personal information to comply with a legal requirement or to perform the Services, we will make this clear at the relevant time and advise you whether the provision of your personal information is mandatory or not (as well as of the possible consequences if you do not provide your personal information).

4.4. Similarly, if we collect and use your personal information in reliance on our legitimate interests (or those of any third party), we will make clear to you at the relevant time what those legitimate interests are.

4.5. If you have questions about or need further information concerning the legal basis on which we collect and use your personal information, please contact us on info@shamaa.me

SECTION 5 - HOW DOES GB KEEP YOUR PERSONAL INFORMATION SECURE?

5.1. Good Brands FZ-LLC use appropriate technical and organizational measures to protect the personal information that we collect and process about you. The measures we use are designed to provide a level of security appropriate to the risk of processing your personal information. Specific measures we use include encrypting your personal information, using SSL/TLS or the training of our staff around proper data handling practices.

SECTION 6 - INTERNATIONAL DATA TRANSFERS

6.1. Your personal information may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different to the laws of your country (and, in some cases, may not be as protective).

6.3. However, Good Brands FZ-LLC has taken appropriate safeguards to require that your personal information will remain protected in accordance with this privacy policy and in compliance with applicable laws.

6.4. We have implemented similar appropriate safeguards with our third-party service providers and partners and further details can be provided upon request. 

SECTION 7 - DATA RETENTION

7.1. Good Brands FZ-LLC retains personal information we collect from you where we have an ongoing legitimate business need to do so (for example, to provide you with additional services or for the provision future similar services or to comply with applicable legal, tax or accounting requirements). When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

SECTION 8 - YOUR DATA PROTECTION RIGHTS

8.1. You have the following data protection rights: If you wish to access, correct, update or request deletion of your personal information, you can do so at any time by contacting Good Brands FZ-LLC using info@shamaa.me

8.2. I You have the right to opt-out of marketing communications we send you at any time. You can exercise this right by clicking on the “unsubscribe” or “opt-out” link in the marketing e-mails we send you. If you are a registered customer, you can manage your subscriptions on your account page under the privacy section. 

8.3. Similarly, if we have collected and processed your personal information with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your personal information conducted in reliance on lawful processing grounds other than consent.

8.4. We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws.

SECTION 9 - UPDATES ON THIS PRIVACY POLICY

9.1. Good Brands FZ-LLC may update this Privacy Policy from time to time in response to changing legal, technical or business developments. When we update our Privacy Policy, we will take appropriate measures to inform you, consistent with the significance of the changes we make.

9.2. You can see when this Privacy Policy was last updated by checking the “last updated” date displayed at the top of this Privacy Policy.